Tahlequah IT - Our Services
Desktop, Server, and Network Support and Maintenance
We can set up and maintain your business's network, or help troubleshoot and maintain your existing network, applications, desktops, or servers. Experience complete control over end-user devices and servers, enabling us to set the foundation for endpoint security. Manage applications, deploy scripts, and mass-configure devices to promote endpoint security. Automated alerting ensures we can proactively identify issues before they impact users. We offer internal and external vulnerability scanning, patch scanning, and remediation services.
IT Support and IT Security
We are available to consult with you or your staff when problems arise with your software, hardware or IT Security needs. We are available for remote or on-site assistance. We help you deliver on the fundamentals of endpoint security by offering a layered management approach emphasizing security and remediation. Get complete endpoint visibility, deliver endpoint hardening configurations, patch endpoints automatically,and ensure peace-of-mind through backup and recovery.
Endpoint Data Protection, Monitoring, and Management
We provide a flexible, easy-to-manage backup solution that helps you protect servers and workstations on any network against ransomware, disaster, or accidental loss. Fast,reliable recovery ensures you can restore data quickly while single-pane monitoring ensures you have complete visibility into backup status.
IT Policy and Procedure Management
Businesses develop policies and procedures in anticipation of a market or response to a need. We are available to plan, develop, review, implement, and finalize policies to help you manage your business.
Telecommunication Services
We have years of experience working with various carriers, ISP's, and equipment providers. We can help guide you through the challenges of selecting the right solution for your business. We are well versed in Private Secure Wide Area Networks supporting Data Networks, VOIP, SIP, Voice Equipment (PBX), PRI, Analog, Video Conferencing, Managed Network Secuity, and Mobility solutions.
Point-of-Sale (POS) Systems
We have years of experience working with various Point-of-Sales systems to include legacy, tablet-based, mobile, and cloud-based POS systems. Whether you're setting up a brick-and-mortar shop, an online retail site, or some combination, you're going to need a point-of-sale (PoS) solution that ties front-end payments to back-office accounting.
Technology Audit Services
We help organizations understand their key technology risks and how well they are mitigating and controlling those risks. Our technology auditors take a risk-minded and business-objective focused approach and are involved in assessing and advising on virtually every aspect of the way an organization uses (or should be using) technology to protect and enhance enterprise value.
KEY SERVICES OFFERED
Endpoint Management - Monitor, Manage, and Automate IT at Scale
- Multi-platform endpoint monitoring and management
- Powerful patch management
- Easy IT automation
- Robust monitoring & alerting
- Fast, secure remote management tools
- Robust endpoint protection
- In-depth reporting
Patch Management - Automate Vulnerability Identification and Remediation
- Windows, Mac, and Linux OS patch management
- Windows third party application patching
- Automated approval and deployment
- Robust patch compliance reporting
- Manual and ad-hoc deployments
- Centralized, policy-based management
- Vulnerability scanning and remediation services
IT Documentation - Standardize and Centralize your IT Documentation
- Best practice documentation
- Custom documentation
- Device, location, and organization mapping
Software Management - Deploy and Manage Software at Scale
- Live-updated software inventory
- Ad-hoc and automated software deployment
- Automated application patch management
- One-click or mass software removal
- Application blacklist alerting
Remote Access - Secure, Remote Access for better IT Support
- Protected by TLS 256-bit encryption
- Robust connection reporting
Service Desk - Automated Ticketing for IT support
- Collaborative and customizable workspace
- Ticket creation, change, and resolution automation
- End-user self-service
- Robust reporting
Backup - Protect your Critical Business Data from Ransomware
- Full image or file-only backup options
- Flexible data protection and retention policies
- Bare metal, file, and self-service recovery
- Ransomware resistant backup and storage
- Incremental block-level backup technology
- Application-aware backup
- Proactive backup status and activity alerting
IT Asset Management - Verifiable Visibility for Better Management
- In-depth, automatically-updated hardware inventory
- Live-updated software inventory
- Hardware and software change tracking and alerting
- Script-accessible custom device fields
- Presentation-ready reporting
IT Protect - Protect your Systems from Ransomware
- 360° visibility and control over your IT assets
- Automated patch management
- Secure, remote access
- Ransomware resistant automated backup
- Next generation antivirus
- Endpoint detection and response
- Advanced threat security
IT OPS - Simplifying IT Operations
- Centralized IT management
- 100% natively integrated
- Location- and network-agnostic
- No on-premises infrastructure required
- Fast, modern, and intuitive interface